ORDERING
PROBLEMS:
Make sure the
billing address you enter is the address that your
credit card bill is sent to.
If you are declined and
you're pretty sure you shouldn't have been, Try the
following steps.
1. Double
check your billing address. We use a system that
verifies the correct billing address. If the one you
provide doesn't match what the card issuer has on file
you will automatically be declined. If you want your
order shipped to a different address you can use that as
the shipping address.
2. If have moved recently, you
might want to try your previous address as the billing
address.
3. Try a different card.
4. Call us toll
free at 1-888-687-4478 (US ONLY) from 9am to 4pm CST
Mon-Fri.
After I add a T-shirt to my shopping
cart it keeps saying my cart is empty?
Our
shopping cart requires cookies to be enabled. If you get
this message, more than likely your security settings
are set too high for our shopping cart. Set your browser
to accept cookies or if you'd rather, write down the
shirts you want and call us toll free at 1-888-687-4478
(US ONLY) from 9am to 4pm CST
Mon-Fri.
I don't have a credit card, can I send
a money order via regular mail?
YES! It's as
easy as 1-2-3. Here are the steps.
1. Figure
out what Design, what color shirts and sizes
you want to buy. E-mail us with that information
by CLICKING
HERE.
Remember: be sure to include: The shirt
design, color and size for each one and your shipping
address.
2. We will
then E-mail you back an invoice with the total amount
including shipping and the address to send it
to.
3. Print out
the invoice and send a money order for that amount with
the invoice included so we know what shirts you're
ordering. As soon as we receive the money order we will
ship out your shirts!
After I place my order how long will
it take to get my t-shirts?
LIGHTNING FAST
SHIPPING!
Unlike other t-shirt companies that make
you wait up to 2 weeks before they even
ship your shirts! FIRE AND RESCUE SHIRTS
usually processes orders within 24 hours
of receipt. Orders are processed during
our regular business hours (Monday through
Friday 7:00AM - 2:00PM CST, excluding holidays)
and shipped the following business day.
All orders placed after 2:00PM Central Time
will be processed during our next regular
business hours and shipped the following
business day. ( So If you order on Friday,
Saturday, or Sunday; your order will be
processed on Monday and shipped on Tuesday)
99% of our shirts are in stock, However,
occasionally a shirt may be temporarily
out of stock and might not ship out right
away. In which case it will ship as soon
as it is back in stock (Usually after a
couple of days)
If you need
your shirt FAST or by a certain date, Email us to check
which shipping option to choose. We will do our best to
get it to you on time!
FIRE AND RESCUE
SHIRTS currently offers Three shipping options
within the United States:
1. Standard: 3-8 business days
2.
Expedited: 2-3 business days
3. Express: 1-2 business
days
PLEASE NOTE: Alaska & Hawaii: 5-10 business
days (Shipped via USPS Priority Mail)
The above
timelines are approximate shipping times and do not
include the time it takes to process your order.
All
NON-PO BOX, U.S. orders with the exception of Hawaii and
Alaska, that supply a valid email address will be
emailed a tracking number.
In Addition
We also offer global shipping to Canada, Great Britain,
N. Ireland, Japan, Denmark, Finland, Germany, Norway,
Sweden, New Zealand, Australia and The
Netherlands.
Keep in mind overseas shipping can take
4 - 8 weeks, especially during the Holidays. So if you
are in Europe or Australia don't expect your shirts to
get there in a week! We have no way of tracking
shipments once they leave the US so please be
patient.
FIRE AND RESCUE
SHIRTS is required by law to reveal the
contents of international packages and to
state the full value of the package, even
if it contains a gift. Customs charges may
be levied when the package reaches your
country. Deer Hunter Tees is not responsible
for these charges and does not know what
these charges may be. You might wish to
contact your local customs office for further
information.
We will also
ship to ANY APO/FPO (Military Address) We Love, Respect
and Thank the members of our armed services! Thank you
for protecting our right to make these shirts!
APO/FPO orders as well as all PO Box addresses will
be shipped via our Standard Service only (Expedited and
Express shipping is not available for PO Boxes, APO/FPO
addresses). Standard delivery timeframe's (as noted
above) do not apply to APO/FPO
shipments.
All orders
with PO Box Shipping addresses will be shipped via USPS
priority mail (Usually 3-5 business
days)
Can you ship overseas?
Yes,
just choose global priority on the shipping option when
you secure checkout, but keep in mind overseas shipping
can take up to 4 weeks. So if you are in Europe don't
expect your shirts to get there in a week! Here is a
list of countries that we WILL ship to: ANY APO ADDRESS!
Japan, Australia, Netherlands, Canada, United Kingdom,
Puerto Rico. If your Country is not on this list we will
NOT ship to you, PLEASE DON'T ASK!
Is the shopping cart
secure?
YES. It is absolutely 100% secure.
Click on any of our add to cart buttons and you will be
taken to our secure server for your order
processing.
To Place An
Order Use Our 100 % Secure Online Order Process Or
For Orders Inside The U.S. You May Call Toll Free
1-888-687-4478
For
International Orders (UK, Australia, Canada)
731-588-5690
Privacy Policy
It's pretty
simple. We use the information we collect from you to
fulfill your order and/or contact you about your order.
QUALITY YOU CAN SEE AND FEEL
You
get what you pay for. Many of our competitors use cheap,
thin t-shirts; but we only use the highest quality, 6.1
oz. thick cotton t-shirts. That's the thick, soft,
luxurious kind that lasts. We know they cost more, but
we figure most people want quality! The cheap guys use
5.5 oz shirts. You know, the THIN kind like the ones
that come in a plastic bag 3 pack at walmart near the
underwear. And don't forget we offer a 100% money back
guarantee.
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